Unions decry legalized audio surveillance in shops

Trade unions HK Handel and IDA criticize the Danish Parliament’s decision to allow audio surveillance in stores, calling it a political misstep that neglects the discomfort and intrusion experienced by employees. HK Handel, representing a large number of store workers, sees no evidence that audio surveillance prevents theft and questions why current practices of video surveillance without audio are not sufficient. Despite assurances by Justice Minister Peter Hummelgaard that sound recording would still comply with data protection regulations, both unions express dissatisfaction. IDA suggests that employees should have the option to record selectively when they sense an unpleasant customer interaction. The law will take effect on February 1.